Shipping policy
Shipping Policy
At Just An Era, each artwork is produced individually and shipped with care.
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PRODUCTION TIME
All artworks are made to order.
Estimated production time:
2 to 4 weeks from the date of order confirmation.
Production begins after payment is received.
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SHIPPING DESTINATIONS
We offer worldwide shipping.
Available shipping destinations and rates are displayed at checkout and may vary depending on the destination, size, and weight of the artwork.
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SHIPPING METHODS
Artworks are carefully packaged to ensure safe transport.
Shipping is handled by trusted carriers selected according to destination and parcel requirements.
Once the order has shipped, a tracking number will be provided when available.
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DELIVERY TIMES
Delivery times vary depending on the destination and carrier.
Please note that delivery times are estimates and may be affected by:
- Carrier delays
- Customs inspections
- Local delivery conditions
Just An Era cannot be held responsible for delays beyond its control.
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CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are not included in the product price or shipping cost and remain the responsibility of the customer.
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DAMAGED SHIPMENTS
If your artwork arrives damaged, please contact us within 48 hours of delivery.
To process your claim, we require:
- Photos of the damaged item
- Photos of the packaging
- Your order number
We will review the case and propose an appropriate solution.
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CONTACT
For any questions regarding shipping, please contact us at:
Email: contact@justanera.com